I have dealt with government departments recently that have better bereavement care.Looking for a new mobile plan? They said it in my contract and I have pay market value to...Seriously Optus i've had enough of your crappy service if i can give u zero star i would. And 3moth later I got another bill for$ 2.20 plus$ 1.68 of last invoice. my phone or return to Optus. ‎Read reviews, compare customer ratings, see screenshots and learn more about Optus @Home. Stick with one of the minor telecoms. “Message us for help”...so they ignore it. Optus Broadband (Internet Service Provider): 1.6 out of 5 stars from 3,107 genuine reviews on Australia's largest opinion site ProductReview.com.au. Thankfully i didn't provide Optus with my card details or whoever hacked my Optus Account would have actually paid with my money. Business Login It took over a week for the third person (from the Claims department) to call me to confirm details and arran...2 years ago I got into a contract for an iPhone plus phone plan for $100 a month. Local Optus store 5km still selling more handsets into a known congested area. My phone was non stop messages and calls from people looking for drugs at all hours. 2 PLACEHOLDER 5 You can hardly click a button on the account section of their website without it crashing and freezing. This is a position that Optus has occupied for years, a solid second place behind the once government-owned Telstra. You've already flagged this In the end I went to the competition who was more than happy to accept my money and I bought the device I wanted on the spot stress-free.I've been back and forth with Optus for over a year now, because they claim that i ordered some things off my optus account. "I'm front end, and cant help with that. Join the 257 people who’ve already reviewed Optus. See business transparency One of the worst website and customer service experiences I've had. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! What we love. Companies can't alter or remove reviews from ProductReview.com.au.Very poor bereavement care particularly if you are trying to cancel a deceased person’s account. Doesn’t reply to social media and won’t deal with it in person. It also is extremely hit and miss in whether you will be able to reach a customer service agent via website chat or phone. Blog for Business Much appreciated, Felicity. Read more about working at Optus. Optus offers a full range of internet plans, including NBN and mobile broadband, including 5G Broadband. 6 Only the latest review will count in the company's TrustScore I never had these issues with Vodafone!Counting down the days!!! 6 Download Optus @Home and enjoy it on your iPhone, iPad and iPod touch. | Read 161-180 Reviews out of 257 See business transparency Much appreciated, Felicity. at optus inala i was assured i can get sim starter and keep my number after they tried selling me new phone,lock in plan,internet i was told i can't keep my number while there another person was having issue with sim card they tried to sell her a new phone OPTUS GONE TO THE DOGS This fierce competition has fuelled the development of the excellent Optus network, and while many … Data services take 4hours to update. Terrible customer service. But thanks to the … Help Nothing but utter frustrations from them these days.I finished the contract with optus on June last year 2019, the last bill total amount due was $0, then send me another invoice one year later state they own me $0.52 dollar but for sending me invoice fees $2.20 ,so I own them $1.68 . Nothing to say I got experienced now. By Joseph Hanlon. Your experience can help others make better choices. Optus Mobile Review. I’m over this company. My internet or data speed is so slow thru out the whole day sometimes when i just turn on my data and i just a few min while checking my emails not even watching videos online and i got a txt saying i got less than a 100MB and some days the internet is so slow the whole day and it can only starts to run well around 11pm going on to 12am when they know that the data is about to expire. ! With dozens of telco options available in Australia, being number 2 ain’t bad. Great experience To help personalize content, tailor and measure ads, and provide a safer experience, we use cookies. Trustpilot Business Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today!

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