Please tell us which Library you are in and if in the Paul Hamlyn Library; the floor number and your location taken from the sticker found on each desk, and brief details of the problem. The app is available for your Android, Apple and Windows smartphones and tablets. Find out more about the UWL Library app and the Blackboard app Customer Experience Librarian: Imran HussainPrior to joining UWL in January 2020, Lenka was the Digital Repository Librarian at City, University of London. Disclaimer Getting the Hang of the Digital Library. UWL Students and Staff. We are here to help you get the most out of your library. Julian is responsible for the library's front line services, customer engagement and our marketing and communications. St Mary's Road, Ealing, London, W5 5RF Our Content and Scholarly Communication Team is responsible for a range of functions in support of UWL students and staff. Some enquiries may need to be referred to other staff within Library Services but hopefully most of them can be resolved at the time.Our Customer Experience Team are dedicated to ensuring that you get the best experience you can from using the Library and its services. Accessibility How the electronic library resources are arranged, accessed and used. Here is a exercise to help you develop or refresh . You can choose to receive notifications on your phone or tablet to be alerted to new announcements, grades and content. Your borrower number is the number beginning with 'P' below the barcode on your Unique card. Copyright © 2019. UWL graduates are eligible for a 20% discount on the hire of meeting rooms, dance studios and conference and kitchen facilities. Our academic schools and colleges We manage the UWL Repository which showcases our academic research across the University. Student life Our academic schools and colleges Julian has over thirty years experience of library work and prior to joining the University of West London was Interim Head of Library Resources and E-Strategy Development at London Metropolitan University. Prior to this his experience in further and higher education included posts at Imperial College London; Senate House, University of London; and University of Durham.Davina is responsible for managing the Library’s academic support to the University’s Schools and Colleges, leading the effective delivery of academic library support services, managing the development of the Library’s resources collection, developing the UWL Archives Service and is the Copyright Licensing Agency Co-ordinator for the University.The Customer Experience team look after the library’s systems for borrowing and returning books, and help maintain the physical environment, shelves and book stock as well as providing a roaming service to give you help and advice where and when you need it. The following are examples of where we have done this. We collate statistical information to support planning and purchase decisions. Outside of regular staffed hours and overnight you can also report noise and anti-social behaviour in the Paul Hamlyn Library anonymously by text to 07851 097 911. Andrew joined the University in June 2017 and provides leadership and strategic direction for Library Services. We continuously work to develop the functionality of this service in order to enhance the discoverability and accessibility of the University's research and scholarship outputs. This involves close working with our Academic Support Librarians to identify resource needs in support of our Schools and Colleges, and working with consortia and specialist suppliers to ensure timely delivery of material, quality of service and value for money for the university. She is the Chair of the Publicity & Public Relations group, which is a special interest group of CILIP, and she is also the former chair of the ASLIB Engineering and Technology group. For general help or advice, you can contact the team by email at, and we will respond to your enquiry as soon as we can. St Mary's Road, Ealing, London, W5 5RF External members. your library e-resources skills. You can find members of library staff at help points right across library services. Our campus and sites To contact a library staff member, email: If you are not sure who is the correct person to contact in relation to your query, the staff at the Information Desk will be able to advise: telephone: 061 202166, email: Our staff support academic colleagues depositing material to the UWL Repository as well as having an overview of the associated technical needs and challenges.Lenka leads the team responsible for the provision of all types of Library resources, scholarly communication and Library systems. Accommodation In this role, Lenka was involved with scholarly communication, open access, developing relationships with the scholarly community at the Institution and related systems development. On this page, learn more about the We look to innovate within the systems we have as well as looking forward to future needs. His professional interests include the role of academic libraries in widening participation to higher education, information literacy practice, and all aspects of user experience (UX) of library services. Undergraduate study Customer Experience Supervisor: Linda Atom-RaWe manage the acquisition of print and digital books and journals, audio-visual and specialist material into the Library stock, and the interlibrary loans service. If you have recently attended a Library induction or other information skills (training) session in the Library and would like to give your feedback, please contact your Academic Support Librarian.

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